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Autodesk Customer’s Q&A
Autodesk FAQs
How can I get a free trial of Autodesk software?
To get a free trial of Autodesk software, you need to visit the official Autodesk website. There, you can find the option to download a free trial of Autodesk 3D design software. You can also unlock student access by verifying with SheerID once a year for free educational access to Autodesk products. After downloading, you can install the product to start your free trial. Please note that the availability of free trials may vary depending on the specific Autodesk product.
About autodesk.com Prices and Cost?
Autodesk offers a variety of software products with different pricing options. Here are some of the prices for their popular products:
- AutoCAD: This software for 2D and 3D CAD is available at a subscription cost of $2,030 per year. The subscription includes AutoCAD, specialized toolsets, and apps.
- Cost-effective 2D CAD software: This software for drafting, drawing, and documentation is available at a subscription cost of $505 per year.
- Draft, annotate, and add field data to your drawings online: This software is available at a subscription cost of $100 per year. It allows you to access and edit DWG files, and quickly collaborate with AutoCAD users on designs.
- Revit LT and AutoCAD LT: These are available together at a subscription cost of $660 per year.
- Cloud-based 3D CAD/CAM/CAE software for product design: This software is available at a subscription cost of $680 per year.
- Plan, design, construct, and manage buildings with powerful tools for Building Information Modeling: This software is available at a subscription cost of $2,910 per year.
- Civil engineering design and construction documentation: This software is available at a subscription cost of $2,780 per year.
- Powerful BIM and CAD tools for designers, engineers, and contractors, including Revit, AutoCAD, Civil 3D, Autodesk Forma, and more: This software is available at a subscription cost of $3,560 per year.
- 3D animation, modeling, simulation, and rendering software for film, games, and TV: This software is available at a subscription cost of $1,875 per year.
- 3D modeling, animation, and rendering software for games and design visualization: This software is available at a subscription cost of $1,875 per year.
- Scale your studio’s rendering and simulation capabilities, while equipping artists with powerful modeling and animation tools: This software is available at a subscription cost of $2,605 per year.
- Professional-grade product design and engineering tools for 3D mechanical design, simulation, visualization, and documentation: This software is available at a subscription cost of $2,500 per year.
Please note that these prices are subject to change and it's always best to check the official Autodesk website for the most accurate and up-to-date information..
Are there any free Autodesk products?
Yes, there are free Autodesk products available. Autodesk provides free trials of their 3D design software. They also offer free educational access to their products for students and educators. This access is verified with SheerID once a year. Autodesk supports the student community by providing students, educators, and institutions free access to 3D design software, learning tools, programs, and competitions. They also provide software to students and educators as a free one-year educational access to Autodesk products and services, renewable as long as you remain eligible. There are other benefits such as some curriculum, certifications, cloud storage, and some cloud credits. Please note that free Autodesk software and/or cloud-based services are subject to acceptance of and compliance with the terms and conditions of the terms of use and/or other terms that accompany such software or cloud-based services. Software and cloud-based services subject to an Educational license or subscription may be used by eligible users solely for Educational Purposes and shall not be used for commercial, professional or any other for-profit purposes.
How can I get a discount on Autodesk software?
There are several ways to get a discount on Autodesk software. You can check out Autodesk Promotions for deals and special offers. For instance, you can save 33% if you purchase a bundle of three Autodesk Fusion subscriptions. Autodesk also offers discounts on their Collections, which include various software like AutoCAD, Revit, Civil 3D, InfraWorks, and more. You can also try Autodesk software for free before purchasing. Another way to save is by using Autodesk promo codes, which can offer significant discounts. For example, you can save up to 10% on renewals at Autodesk. Lastly, Autodesk has a referral program where you can earn up to $250 if you refer a friend. Please note that these offers may vary and it's best to check the Autodesk website or other trusted sources for the latest deals.
About autodesk.com Popular Products and Services?
Autodesk offers a wide range of products and services. Some of the popular ones include:
- AutoCAD: This is software for 2D and 3D CAD. It includes specialized toolsets and apps.
- Revit: This is a tool for Building Information Modeling (BIM). It helps plan, design, construct, and manage buildings.
- Civil 3D: This is a civil engineering design and construction documentation tool.
- Autodesk Forma: This is part of the powerful BIM and CAD tools for designers, engineers, and contractors.
- 3ds Max: This is a 3D animation, modeling, simulation, and rendering software for film, games, and TV.
- A360: This is a cloud-based platform to view and share files (including 2D and 3D designs) anywhere.
- Advance Steel: This is a 3D modeling tool for steel detailing, design, fabrication, and construction.
- AEC Collection: This is a set of integrated tools for BIM and CAD workflows.
These products cater to various industries such as Architecture, Engineering & Construction, Product Design & Manufacturing, and Media & Entertainment. They support various workflows like 3D modeling, additive manufacturing, animation, bid development, CNC/CAM programming, collaboration & control, concept design, construction management, design development, documentation, dynamic & motion analysis, and many more. Autodesk products are compatible with both Windows and Mac operating systems..
What is the price of Autodesk products?
Here are some Autodesk products and their prices:
- AutoCAD: $2,030/year. This software is for 2D and 3D CAD. The subscription includes AutoCAD, specialized toolsets, and apps.
- Cost-effective 2D CAD software: $505/year. This software is for drafting, drawing, and documentation.
- Draft, annotate, and add field data to your drawings online: $100/year. You can access and edit DWG files, and quickly collaborate with AutoCAD users on designs via your web browser or mobile device.
- Revit LT and AutoCAD LT: $660/year. These are available together at a great value.
- Cloud-based 3D CAD/CAM/CAE software for product design: $680/year.
- Plan, design, construct, and manage buildings with powerful tools for Building Information Modeling: $2,910/year.
- Civil engineering design and construction documentation: $2,780/year.
- Powerful BIM and CAD tools for designers, engineers, and contractors, including Revit, AutoCAD, Civil 3D, Autodesk Forma, and more: $3,560/year.
- 3D animation, modeling, simulation, and rendering software for film, games, and TV: $1,875/year.
- 3D modeling, animation, and rendering software for games and design visualization: $1,875/year.
- Scale your studio’s rendering and simulation capabilities, while equipping artists with powerful modeling and animation tools: $2,605/year.
- Professional-grade product design and engineering tools for 3D mechanical design, simulation, visualization, and documentation: $2,500/year.
Please note that these prices are subject to change and it's always best to check the official Autodesk website for the most accurate and up-to-date information..
About autodesk.com Payment Method?
The payment methods accepted by Autodesk include credit and debit cards (Visa, Mastercard, American Express, Discover, JCB, and Diners Club), PayPal, financing, pay by invoice, or bank transfer. You can edit existing payment methods and add a new method to select as the default payment method, or cancel a subscription. To add a payment method, sign in to your account, go to Billing and Orders > Payment Methods, click Add Payment Method, select one of the available payment methods, fill in the required information, and click Save. To edit a payment method, go to Billing and Orders > Payment Methods, click Edit on one of your payment methods, enter the revised information for the payment method, and click Save. To change a payment method, sign in to your account, go to Billing and Orders > Subscriptions and Contracts, select a product to view your subscription details, under Payment, click Change Payment Method, select the new payment method, and click Save. If a payment isn’t approved after you’ve updated the payment method, allow 24 hours for the change to take effect before resubmitting your payment. Verify that the card number and expiration date stored for your payment method are correct. If not, edit the payment method and resubmit your payment. Verify that the name and billing address stored for your payment method match the name and address on record with your payment provider. Some banks place a limit on how much you can spend on an individual purchase or in a single day. Even if the funds are available, your bank may not authorize the charge..
autodesk.com Return Policy?
Autodesk offers a 30-day refund policy. If you're not completely satisfied with your Autodesk software, you can get a full refund for your 1- or 3-year subscription within 30 days of the purchase date. For a monthly subscription, you must return it within 15 days of the initial purchase or renewal. If a refund is required, you can visit autodesk.com/returns, share your order information, and Autodesk will process your request within 5 to 7 days.
Regarding the shipping policy, Autodesk provides a secure purchasing platform online. You can buy your subscription on this platform and take advantage of special discounts, self-service control of your subscriptions, and term options to meet every business need. Financing is also available for qualified buyers. If you have any issues with ordering or delivery, Autodesk provides help with buying, shopping, and delivery.
Please note that the return and shipping policies may vary depending on your location and the specific product or service. It's always a good idea to check the specific policies for your location and the product or service you're interested in..
How do I contact Autodesk customer service?
You can contact Autodesk customer service through several methods. You can visit the Contact Support page on the Autodesk website where you'll be guided to the right support agent. You can get help with an order, downloading & installing software, using and troubleshooting your software, managing your subscription & account. You can also sign in to contact Autodesk support or browse self-service options for your product subscription, education, or trial software. If you prefer to contact them by phone, the number for Autodesk, Inc. in the USA is 415-507-5000. Please note that this information might have changed after my last update in 2021.